Ukuqasha ukulungele, ukuzwela kubalulekile
Ukunakekelwa Kwesikhathi Eside Kuyaziwa ngamazinga aphezulu okusebenza kwabasebenzi , ikakhulukazi phakathi kwamaCNA . Kodwa-ke, uma uqasha ukulungeleka ungakwandisa izinkinga ukuthi kuzoba nabasebenzi abancane abazophenduka. Futhi uma wenza njalo ukuhlolwa kwabasebenzi ekunakekeleni kwesikhathi eside, ukwandisa amathuba okuba abantu abalungile bahlale.
Ngokungangabazeki, umsebenzi unzima futhi imali iqinile.
Njengoba ngiphinde ngalimala kabi engozini yemoto, ngaba ngumhlali wendlu yokuhlengikaza lapho ngangiyi- administrator . Ngalesi sikhathi, ngaqala ukucubungula lolu daba lwenzuzo kusuka endaweni ehlukile yokubuka. Ukusebenza okuzinzile kunezinzuzo eziningi, kuhlanganise nokuqhubeka kokunakekelwa, ukugcinwa kwezimali kanye nekhwalithi ethuthukisiwe.
Njengomqondisi, lapho ngixoxa nomsebenzi omusha wokunakekelwa, ngiqala ngokubuza, "Pho kungani ufuna ukuba umhlengikazi / i-CNA kuqala?" Umbuzo omuhle we-icebreaker. Noma ubani angayiphendula, futhi inginika umbono wokuthi ubani lo muntu. Ngokuvamile, lokho engikuzwayo kunjengokuthi "Ngiyakujabulela ukubeka ukumomotheka ubuso bomunye umuntu" noma "Ngiyakwazi ukufunda okuningi kusukela asebekhulile" noma "Sasikhathalela umama ngenkathi ngisakhula futhi ngabona ukuthi ngingakanani ujabulele asebekhulile. " Eqinisweni, lezo yizimpendulo engizifunayo - okunye okuphathelene nobuhlobo. Uma ngingakuzwa okuthile mayelana nobudlelwane, kungumbala obomvu kimi.
Ngiphinde ngivivinye ngokwengqondo: Ngake nginomuntu ohlala kuyo indodana yakhe engummeli. Babengumndeni omuhle, bebheka umama, bekela lesi sakhiwo. Ngokwempela, ngazibonakalisa ngithatha le ngqashi entsha ngaphansi kwehholo, ngimethulela indodana, futhi ngithi, "Ngithanda ukuthi uhlangane ______. Ngicabanga ukuthi uzoba ngumnakekeli omkhulu kumama wakho." Uma bengingakwazi ukucabanga ngalesi simo, ngase ngiyazi ukuthi kunenkinga.
Uma lo muntu eqashwe futhi eqondiswa, simethulela eqenjini elincane labantu, sithi simfuna ukuba akhe ubuhlobo nomunye - ngokuyinhloko, ukukhathalela ABANTU, kanye nokunakekela, laba bantu. Konke kuhamba kahle okwesikhashana kuze kufike ukuhlolwa kwezinyanga ezingu-6 noma ukuhlolwa kweenyanga ezingu-12. Khona-ke leli fomu lokuhlola liphuma, elibuza imibuzo enjengokuthi: ungabikho kangaki? Wawudlula kaningi kangakanani? Ngamakhophi amadokhumenti akho aphuthumayo noma alahlekile kangakanani? Ngamanye amazwi, sibheka abasebenzi ukwenza izinto ezingalungile okungalungile, kunokuba izinto ezilungile zilungile.
La mafomu okuhlola avelaphi? Mhlawumbe kusuka efektri lapho ukukhiqiza kuyinkosi. Ngesikhathi sokugcina ubona ifomu lokuhlola elathi: Ngakubonile uthatha uhlala ngaphandle ngosuku olukhanyayo ____ izikhathi eziningi kulo nyaka. Ngakubonile ukuletha ukumomotheka ubuso bomhlali ____ izikhathi eziningi kulo nyaka. Ngikubone uphethe isandla somhlali okhalayo ___ izikhathi eziningi kulo nyaka.
Ngezinga elingaqondakali, abasebenzi bazoqala ukushintsha ekusebenzeni kwabo. "Ngangicabanga ukuthi ufuna ngithathe isikhathi sokuxhumana nabahlali, kodwa kusobala ukuthi ngidinga ukusheshisa izinto." Khona-ke abaphathi bagxeka abasebenzi ukuze baphathe izakhamuzi njengezinto ezinkundleni yomhlangano, bangaqapheli ukuthi singenzi ngokuqondile lokho kulindeleke.
Ngolunye usuku ngathola ukucula kweCNA nokudansa nomuntu ohlala ehholo. Wangibona, ubuso bakhe bubomvu, futhi waxolisa. Kungani? Lo wayengumhlali owaziwayo ngokungahambisani nabasebenzi ukugcina ukuhamba kwakhe. Ngokwenza umsebenzi ujabule, le CNA iphumelele ngokuhlanganyela kulowo ohlala khona. Ngamtshela ukuthi kwakungekho isidingo sokuxolisa ngoba ngangijabule ukubona ukuhlala, ukudansa nokukhala.
Ngabe ngizibuza ukuthi, "Ngenzani ukuthi kuzokwenza ukuthi abasebenzi bami bacabange ukuthi kufanele baxolise ngokuzijabulisa nokuthuthukisa ubudlelwano nabahlali? Yini engidinga ukushintsha ukuze ngisekele leso siko? "
Abantu bafundisa ukuhlolwa bese benza ukuhlolwa. Sonke sifuna ukuhlolwa okuhle, ukuhlangabezana noma ukudlulela okulindelwe yi-boss yethu. Uma sithola ukuthi i-PRODUCTIVITY ixabiswa ngaphezu kwe-RELATIONSHIP, yilokho okuzohlinzekwa - ukunakekelwa kwe-robotic, okungaqondakali, nokukhathazeka. Imvelo yokunakekelwa kwempilo yanamuhla isishukumisela ukuba "senze okungaphezulu ngokuncane," futhi imali ayitholakali kwabasebenzi abaningi, ngakho-ke ibhalansi idinga ukushaywa.
Ukuphuma kwemibiko ye-interview ngokuvamile kubonisa ukuthi isizathu esiyinhloko abantu abasishiya isikhathi eside isikhathi eside kungukuntuleka kwesikhathi sokwakha ubudlelwano nabahlali. Lokhu akufanele kufike njengamangalisa; abasebenzi bethu basitshela lokho abakufunayo, futhi kuyinto efanayo nabaphathi, izakhamuzi, nemindeni bafuna: ubudlelwane. Futhi enye into enkulu: futhi kuphumela emiphumeleni yekhwalithi esemqoka! Ukugxila ebuhlotsheni kudala isimo sokunqoba!
Siyabonga uFilip DuBois, i-CNHA, i-FACHCA ngokunikela lesi sihloko. Ungumphathi Wezinsiza Zomsizi, Ukuphathwa Kwempilo Yesikhathi Eside E-Saint Joseph College of Maine, kanye nesikhulumi sezwe mayelana nezihloko zabakhuthazi / ukunakekelwa kokunakekelwa, ehlala njengomuntu ohlala ekhaya lokuhlengikaza lapho engumqondisi, ukuphepha emsebenzini, ukuziphatha, ukuthethelela, kanye nempendulo yobuKristu ekuhluphekeni. Ungumongameli waseMaine uMongameli odlule kanye noFellow of American College of Health Care Administrators; Isithunywa se-Advent esingumKristu; ubaba osemthethweni / ubaba othasayo; ilungu leThemba le-Maine Kids; Umxhumanisi wegalari ye-Maine Heart Gallery. Wakhulula i-CD yomculo wamaKristu, "Songs of Deliverance," ngo-2010.