Abasebenzi beDesksi ngaphambili baqala ukuxhumana nodokotela ngehhovisi lakho. Abagcini nje ukuphendula ucingo noma iziguli ezibingelela. Futhi banesibopho sokuhlela ukuqashwa nokuthola ulwazi lwesiguli sabantu. Kudingeka bakwazi ukuhambisana nokuhamba okusheshayo kwehhovisi lezokwelapha futhi banaka kakhulu imininingwane. Nazi imithwalo yemithwalo engu-8 yabasebenzi bedeski yangaphambili.
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Uyamukela futhi Uyabamba ...Umuntu ophethe idesksi uyamamukela futhi ubingelela bonke abagulayo nezivakashi, ngomuntu noma ngaphezu kwamafoni. Njengoba wonke umuntu uyazi, ukuqala kokuqala kukhona okuhlala njalo. Ukuqala kokuqala amakhasimende akho athola mayelana nomkhuba wakho wezokwelapha ngokuvamile ovela kubasebenzi bakho behhovisi abenza kubaluleke kakhulu empumelelweni yenhlangano yakho. Ukuhlinzeka ngokunakekelwa kwekhwalithi eliphezulu kanye nenkonzo yamakhasimende enhle kuzokuvimbela ukulahlekelwa kwemali ehhovisi lezokwelapha ngenxa yezinga eliphezulu lokugculiseka kwesiguli.
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Iphendula ifoni ...ngenkathi ugcina indlela ehloniphekile, ephathekayo yefoni usebenzisa i-etiquette efanele yefoni. Ukuba nemikhuba emihle yefoni kuwumsebenzi olula. Ukuba nemikhuba emihle yefoni kungasho nje ukuthi uchwepheshe futhi uphatha abanye ngendlela ofuna ukuphathwa ngayo uma ngabe ungumshayeli. Kubalulekile ukuthi abasebenzi bakho behhovisi lezezifo bahlinzekele ngokuqhubekayo indlela ehloniphekile yefoni. Uma isiguli singena kuyo, indlela abaphathi bedeskithophambili abaphatha ngayo ucingo inquma indlela indawo yakho ebonwa ngayo.
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Igcina Indawo Yokwamukela ...ihlanzekile futhi ihlelekile. Ukugcina ihhovisi lakho lezokwelapha lihlanzekile akuyona nje indlela elibukeka ngayo. Ihhovisi lezokwelapha elihlanzekile kubalulekile ukugcina abasebenzi neziguli ziphephile futhi ziphilile. Ukugcina ihhovisi lezokwelapha likhululekile kumagciwane kungaphezu kwalokho okukhona ngaphakathi; kungenxa yokuthola imvelo enempilo, engenamhlabathi ukuvimbela izifo ezithathelwanayo.
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Ukubhalisa Iziguli Ezintsha ...futhi ubuyekeze imininingwane yesiguli esele ikhona ngokuqoqa imininingwane yesiguli esiguliwe ngesineke kuhlanganise nolwazi lomuntu siqu nolwezimali. Umjikelezo we-akhawunti yesiguli uvela ekungeneni kokuqala kolwazi lwesiguli sabantu abanolwazi olubandakanya ulwazi lwesiguli kanye nolwazi lomshuwalense. Ulwazi olungavumelekile lungabambezela ukukhokha.
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Iqondisa ukugeleza kwesineke ...ngokukwazisa umhlinzeki wokufika kweziguli, ukuqaphela ukubambezeleka, nokuxhumana neziguli nabasebenzi bemitholampilo. Uma iziguli zehhovisi lakho lezokwelapha zingathokozi ngenqubo yonke, zingase zingabuyi. Ukuhlinzeka ngokunakekelwa kwekhwalithi eliphezulu kanye nenkonzo yamakhasimende enhle kuzokuvimbela ukulahlekelwa kwemali ehhovisi lezokwelapha ngenxa yezinga eliphezulu lokugculiseka kwesiguli. Iziguli zizoqhubeka zibuyele uma nje zanelisekile ngenqubo yonke.
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Iphendula ku- ...iziguli, iziguli ezizobhekana neziguli, kanye nemibuzo yezivakashi ngendlela ehloniphekile. Inqubo ebizwa ngokuthi "ukulalela okusebenzayo" ithuluzi eliwusizo ukuqinisekisa ukuthi ukuqonda kuqedile. Kule nqubo, umlaleli uzophinda abuyele ulwazi abakuzwile ngamazwi abo. Uma lolu lwazi luqinisile, ukushintshaniswa kuqedile, uma kungenjalo umthumeli wolwazi angalungisa noma yikuphi ukungaqondani ngalesi sikhathi. Lokhu kushintshana kuthatha isikhathi esincane nje futhi kuyithuluzi eliphumelelayo lokudala ukuphendula ngoba wonke umuntu ohilelekile ekushintsheni uyazi ukuthi okulindelwe kwacaca futhi kuyaqondakala.
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Igcina Izinto Zomsebenzi Wezokwelapha ...okwanele ngokulindela izidingo zokusungula, ukubeka imiyalo, nokuqapha imishini yehhovisi.
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Ivikela ukugcina imfihlo ...ngokuqinisekisa ukuthi ulwazi lwezempilo oluvikelwe luvikelekile ngokungashiyi i-PHI endaweni eseceleni bese uvala ikhompyutha ngaphambi kokushiya ngaphandle kokulindelwe. Ukugcina imfihlo yesiguli akugcini nje kwenza iziguli zizwe zivikelekile mayelana nokuphathwa kwesikhungo sakho sezokwelapha, futhi ngumthetho. Noma yiyiphi inhlangano efinyelela ulwazi lwezempilo yesiguli ibhekwa njengenhlangano ehlanganisiwe futhi idingwa ngumthetho ukuba ihambisane nezinhlinzeko ze-HIPAA noma ibhekane nezinhlawulo zomphakathi kanye / noma zobugebengu. Kuyadingeka ukuthi amarekhodi ezokwelapha ahlale eyimfihlo futhi angeke atholakale ngabantu abangenalo ukugunyazwa okufanele. Izincazelo ezenziwe mayelana nolwazi lwezempilo oluvikelekile lwegciwane (PHI) ngaphandle kokugunyazwa kwalo kuthathwa njengokuphulwa koMthetho Wobumfihlo.