Indlela Yokuthola Usizo Ngakwesokudla Ngomuntu Omude
Uma ungaphakathi eCalifornia futhi uxoxa nokanini wakho e-Colorado uma ekhononda ngokuzumayo ubuhlungu besifuba, ungambiza nge-911?
Yebo, kodwa njengokungathi yonke impendulo engikunika yona, kunzima kakhulu kunalokho okuzwakalayo.
Izinsiza Zokuphendula Zomphakathi (911 Amasevisi)
Izikhungo zokuthumela izimo eziphuthumayo (ezibizwa ngokuthi amaphuzu okuphendula umphakathi wenkonzo, noma ama-PSAP) zinesibopho sokulwela izidingo zalabo ezindaweni ezikhethiwe.
Lezi zikhungo aziqinisekisiwe ukuthola isikhungo sakho kwenye ingxenye yezwe, kodwa lokho akusho ukuthi ngeke bazame. Ngeshwa, ngeke isheshe. Izindawo eziningi zisebenzisa amatshina afanayo owenzayo ukuthola izinombolo zocingo kwezinye izifunda-inthanethi noma izinkampani zocingo. Lokho abanakho ukuthi awusebenzi ubudlelwane obusebenzayo nezinkampani zocingo, futhi ngokuvamile lokho kubangela ukubambisana okungcono.
Kukhona ezinye izinto ongayenza ukusiza umthumeli we-911 akusize:
- Yazi Lapho Ukuphuthumayo Kukhona
Uma kungenzeka, yazi ikheli, kufaka phakathi idolobha nombuso, lapho umuntu onokuphuthumayo etholakala khona. Akekho ongakusiza uma angazi ukuthi uya kuphi. Ukwazi inamba yocingo kuyinto enhle isipele. Uma lo muntu esekhaya futhi efakwe encwadini yocingo, i-PSAP izokwazi ukulandelela inombolo ekhelini. Uma lo muntu engabhalisiwe, basengakwazi ukukulandelela usebenzisa i-database ebizwa ngokuthi Isikhombi Sendawo Yokwakheka Kokuzenzakalela / I-Automatic Location Identifier (ANI / ALI).
- Shayela u-911 Kusuka efonini
Ama-PSAP aphendula amakholi efoni angenawo okuhlangenwe nakho okulandelwayo ezindaweni ezingavamile. Akusizwakala ngomakhalekhukhwini ukuthi weqe phezu kwemibhoshongo yamaseli amaningi kuya kwesinye isimo esivela ngokuphelele. Ukusebenzisa ucingo ukushayela u-911 kuhle kakhulu uma usesefonini nonina wakho. Hlala ekuhambeni naye. Angase angakwazi ukuphendula ifoni uma umugqa unqanyuliwe, kodwa amanye ama-PSAP angakwazi ukuphuma engxoxweni ekhona futhi aqale ukukhuluma nabantu emgqeni.
- Hlela phambili
Uma ukhathazekile ngomuntu othandekayo kwenye indawo, shayela umnyango wamaphoyisa edolobheni lapho ahlala khona futhi uthole inombolo yezinombolo ezingu-10 (amadijithi angu-7 + ikhodi yendawo) ukubiza uma kwenzeka izimo eziphuthumayo. Uma kwenzeka isimo esiphuthumayo, shayela inombolo yezinombolo ezingu-10 esikhundleni se-911. Izoxhuma ngqo ku-PSAP efanele, futhi unganika i-call-taker ikheli ukuze athumele usizo.
I-PSAP ingahle iyanqika ukukusiza uma isimiso sabo simatasa uma ushayele ucingo. Ngokufanelekile, umthumeli onamaphesenti angu-911 uzobakhathalela abantu endaweni yakhe ngaphambi kokuzama ukusiza othile ngamakhulu amakhilomitha kude. Hlala uphile futhi ube nesineke. Bazozama kanzima ukukusiza uma uzama kanzima ukuhlala uzolile.