Uhlelo lwezokuxhumana oludidiyelwe lwe-Silverado luyakwenza lokho konke nokuningi
Udaba oluzolile lukhulu ezibhedlela, emakhaya asebehlengikazi kanye nasezindaweni ezihlala kuzo. Umsindo uphazamisa ukulala okubi kanye nezinye izindaba zezempilo. Yini eyaqala njengesiqalo esiqhubekayo se-Silverado Senior Living ukuhlinzeka ngezinga eliphakeme kakhulu lokuphila nokugcina imvelo efana nekhaya kubakhileyo, iholele ekusesha ukuthola uhlelo lokushayela unesiza olunokuthula futhi oluphumelelayo, ukuphuma kude nokuguqulwa okuphezulu, imisakazo enkulu, kanye nama-pagers-indlela eyodwa.
Lokhu ekugcineni kwaholela emzamweni wokubambisana phakathi kwezinsiza zokusebenza, i-IT ne- Nursing esebenza nabathengisi ukuhlanganisa uhlelo oluzobhekana nezinselele zansuku zonke ezikhona futhi ezibhekene nemiphakathi yethu. Lokhu kuhlanganisa ukubheka ukulinganiselwa kwezinhlelo ezikhona ezisemakethe namuhla nokuthuthukisa uhlelo olufeza zonke izidingo. Okuthuthukisiwe akuthengiswa emakethe njengendlela ephelele, kodwa ingxenye ngayinye ingathengwa ngokwehlukana.
Izingxenye ze-ERCTA System
Okuthiwa ngokuthi "Ukwandisa Indawo Yokunakekelwa Ngokuthuthukiswa Kwezetheknoloji" (ERCTA) yiyo yonke into ehlanganisiwe yomhlengikazi oyedwa, uhlelo lokuxhumana nokuphepha. Uhlelo luvumela abahlengikazi nabanakekeli ukuba bathathe idivayisi eyodwa, ifoni ephathekayo engenazicingo ezingenaselula. Ngalesi sikhungo esisodwa sabahlengikazi nabanakekeli basesigabeni esiphelele sokunakekelwa kwabakhileyo, ukuxhumana phakathi kwabasebenzi, odokotela kanye nemindeni futhi bangakwazi ukuqapha konke okuphumayo, amafasitela nokubambezeleka egress iminyango.
Uhlelo (ERCTA) luqukethe izingxenye ezine ezinkulu.
- Isistimu yocingo lwezintambo ezingenazintambo, oluthola imilayezo evela kumagumbi okudlulisa, ukuxosha ama-transmitters, amafasitela kanye nokudlulisa iminyango, ukubambezeleka kokudlulisa iminyango yeminyango kanye nedatha iqoqwe futhi igcinwe kwi-drive hard computer.
- I-middleware ethatha imiyalezo evela ohlelweni lokushayela umhlengikazi futhi iqhubekele ohlelweni lwefoni lwe-Voice Over IP.
- Uhlelo lwe-Voice Over IP lwefoni luyathumela umlayezo obizwa ngomhlengikazi kumafoni angenawaya angenaselula ngendlela yomyalezo wombhalo.
- Amafoni angenazintambo angenazintambo aphethwe yibo bonke abasebenzi, okwenza isikhathi sokuphendula abantu abanakekelwa yilabo kuphela.
Ukuphatha idivaysi eyodwa kuphela kunikeza abahlengikazi nabanakekeli inkululeko enkulu futhi yenza kube lula ukuhlinzeka ukunakekelwa kwabakhileyo, kunokuba bahambisane nemisakazo enamandla kakhulu namanye amadivayisi okhalweni lwabo.
Uma ohlalayo esebenzayo inkinobho yocingo, abahlinzekeli bayothola umlayezo wombhalo efonini yabo ephathekayo ebaxwayisa ukuthi ohlala khona udinga usizo. Noma yimuphi umnakekeli angavuma umbhalo ozowusizo ngokususa inkinobho yokuvuma efonini yabo ephathekayo, okubonisa ukuthi bazophatha ucingo losizo. Ukwamukelwa ngumnakekeli, ukuthi uphethe ucingo uzophuma kubo bonke abathintekayo abathwele amafoni aphathekayo, okubenza baqhubeke behlinzeka ukunakekelwa kwabakhileyo. Lokhu kumisa abanakekeli abaningana ekuphenduleni ucingo olufanayo futhi lokhu ekugcineni kuthuthukisa izinga lokunakekelwa okunikezwa bonke abahlali bethu.
Uma umnakekeli adinga usizo kumhlali, ngokusebenzisa ifoni yakhe ephathekayo, angakwazi ukubiza omunye umnakekeli ngokuqondile lapho ekhona.
Akudingeki ukuba ushiye ohlalayo futhi ugijimise endaweni ephansi noma ufune usizo, uqinisekise ukuthi uhlala kahle.
Ukusetshenziswa kwamafoni aphathekayo, kuvumela abahlengikazi nabanakekeli ukuthi babe nezingxoxo zangasese nomuntu ohlalayo noma isihloko esibucayi. Ngokungafani nezingxoxo zomsakazo ezimbili ezizwakalayo ezingazwakala wonke umuntu, ukuqinisekisa ubuyimfihlo bomhlali.
Umshayeli wekholi kanye ne-middleware bobabili baqopha yonke imicimbi emiphakathini yabo eyinkimbinkimbi, ngakho-ke kunezinhlobo ezimbili zemibhalo yomcimbi esetshenziselwa ukukala isikhathi sokuvuma, isikhathi sokuphendula nesikhathi esithatha ukususa ucingo. Futhi ukulandela umkhuba, imiphumela, ukuhlukanisa futhi ukulungisa izinkinga.
Idatha ingabuyiselwa kalula, ibhekwe iphindwe. Ngenxa yesikhathi esheshayo sokuphendula, imiphumela ibonisa ukunciphisa okukhulu kwamawa futhi sekuncishiswe kakhulu. futhi ziye zancipha kakhulu.
Imiphumela
Kuye kwaphakamisa ibha emkhakheni wokunakekela ukuhlinzeka izakhamizi zethu. Ibeke amazinga amasha ekunakekeleni ukunakekelwa nokukhiqiza. Izingxoxo nabanakekeli zibonisa ukuthi isici sokuvuma sesistimu sinciphise izinga lokucindezeleka ekuzameni ukuphendula kuzo zonke izingcingo zokusizwa. Ukwazi ukuthi omunye umnakekeli uvume ucingo futhi akudingeki aphendule, ubapha umuzwa ovuzayo ukwazi ukuthi bangakunika ukunakekelwa okuncane okubalulekile kumakhelwane abo. Ikhono lokukhulumisana nomunye futhi licele usizo lomhlali liye lanciphisa izinga labo lokucindezeleka futhi lilondoloze abanakekeli abaningi ekuzameni ukuphakamisa ohlala kuzo kanye nokuhlupheka okukhulu. Abaqondisi bezindwendwe, iwindi kanye nabalindi beminyango kanye nokulibaziseka egress abathumeli baye bavimbela izakhamuzi eziningi ekuziloleni nasekuzimele.
Ngomphumela otholakale kulesisombululo esihlanganisiwe, i-Silverado Senior Living ingaphinde iphinde iphinde ibe yipulatifomu ephumelelayo emphakathini okhulayo wemiphakathi yawo entsha futhi iqhubeke nokufinyelela ezingeni eliphezulu kunazo zonke zokunakekelwa kwabantu, ukuphepha nokuhambisana nokwaneliseka kuwo wonke amaphakethe ahlanganisiwe.