Ukufunwa: Isevisi Yasevisi Yekhasimende - Kufanele Uthande Abantu!
Uma ucabanga ngemisebenzi yamakhasimende nemisebenzi enkonzweni yamakhasimende, kungenzeka noma ungacabangi ngamathuba embonini yezokwelapha.
Kodwa, kunamathuba amathuba amaningi okusebenza kwamakhasimende abuyele ezinkampanini ezihlukahlukene zezempilo kanye nabaqashi abahlobene nezimboni. Isibonelo, ama-agent wenkonzo yamakhasimende adingekayo:
- Inkampani yomshuwalense wezempilo
- Iminyango yokukhokha esibhedlela
- Izinhlangano zokuthengisa zezokwelapha
- Abanikezeli bezinsizakalo zezempilo (abasebenzi, ukubhalisa, izinkampani zokukhokha, njll)
... nokuningi okuningi.
Ngaphandle kokuzikhethela umsebenzi omkhulu kulokhu futhi, umsebenzi wokusebenza kwamakhasimende ungabuye ube yinto enhle kakhulu yokwenza umsebenzi okhokhelwayo ngisho nakakhulu ekuthengiseni kwezokwelapha.
UJobe Outlook for Service Customer
Ngokombiko weKholeji yeMelika, izinsizakalo zezinsizakalo zamakhasimende zidinga kakhulu ezweni lonke, futhi ikhwalithi yekhwalithi ayilula ukuthola. Ngisho nentuthuko ephawulekayo kwezobuchwepheshe, ukukhishwa kwamasevisi okusebenza kwamakhasimende kuphela okufanelekayo kunganikeza amakhono okuxhumana kanye namandla okuxazulula izinkinga ezidingekayo ezinkampanini eziningi zebhizinisi-kuya-ibhizinisi nezinkampani.
"Ngenkathi izinkampani zithembela kakhulu kwizixazululo zezobuchwepheshe, imisebenzi yokumela amakhasimende ihloswe ukuba ikhule ngamaphesenti angu-13 ngo-2022," kusho uMelissa Goldberg, oMsebenzi oPhezulu wezeMpilo e-College for America.
Kumele kuqashelwe ukuthi lokhu kukhula kubhekwa njengokujwayelekile, kanti izinga lokukhula alinamandla njengabanye embonini yezempilo. Lokho kusho ukuthi amathemba ayenamandla emisebenzini yamakhasimende, ngisho noma engabalulekile njengabanye abasebenza ngempilo. Ngaphezu kwalokhu, ngoba insimu enkulu kakhulu, insizakalo yezinkonzo zamakhasimende ezingaphezu kwezigidi ezingu-2.3 esebenza e-United States, ngisho nokukhula okulinganiselwe kwamaphesenti angu-13 kufana nemisebenzi emisha engu-298 700 engadalwa phakathi kuka-2012-2022.
Yini Abasebenza Ngama Customer?
Amasevisi wekhasimende avame ukuphatha izingcingo ezingenayo noma ama-imeyili avela kumakhasimende adinga usizo lohlobo oluthile. Kungaba into efana nokudinga ukucaphuna, intengo, noma isiqondiso ngokuthenga, noma kungaba yinkinga noma isimo esiphuthumayo esidinga ukuxazulula ngokushesha.
Amasevisi wenkonzo yamakhasimende kumele abe nolwazi mayelana nemikhiqizo namasevisi abo yenkampani ukuze bakwazi ukuphatha kahle iklayenti ukukhononda ngokuphumelelayo nangempumelelo, futhi nokwaneliseka kwamakhasimende.
Ngezinye izikhathi ukuphendula kwamakhasimende kuzonikezwa ngezikripthi, noma kungase kudingeke ukuba athole imishanguzo yokuqeqesha ukuze afunde ukuphendula ezindabeni ezihlukahlukene ezikhishwe amakhasimende.
Amanye ama-agent wenkonzo yamakhasimende asekelwe kusayithi lapho angase ahlanganyele ubuso nobuso namaklayenti, kodwa iningi liphatha imibuzo ngokusebenzisa ifoni noma ku-intanethi.
Imfuneko Yezemfundo Imisebenzi Yomsebenzi Wamakhasimende
Imisebenzi yenkampani yamakhasimende ngokuvamile ayidingi izinga eliphakeme, futhi abaningi banikela ekuqeqesheni umsebenzi, okwenza kube yithuba elihle kakhulu lokungena emisebenzini yabafundi basekolishi noma abaphothulile, nalabo bantu bonke ubudala namabanga emfundo.
Isilinganiso Semiholo neNgeniso ye-Reps Service Service
Ngokusho kwe-Bureau of Labor Statistics, isilinganiso senkonzo yamakhasimende esiphezulu sithola imali engamaRandi ayizigidi ezingu-30,580 ngonyaka, okulingana ne $ 14.70 ngehora, uma ikhokhwe ngehora.
Ukwengeza, abaqashi abaqashile kakhulu bezinkonzo zamakhasimende basesimweni somshuwalense, amasayense kanye nobuchwepheshe, konke okubandakanya noma okusebenza embonini yezempilo. Isevisi yamakhasimende ibuyele emuva kulawo masimu azuze ngaphezulu kwe $ 16.00 ngehora.
Amakhono Nezimfanelo Ezidingekayo Imisebenzi Yomsebenzi Wamakhasimende
Amasevisi enkonzo yamakhasimende aphumelelayo kumele athande abantu! Kufanele ube namakhono abalingani abalingani. Ngaphandle kweziqu ezibalulwe ngenhla zokukwazi ukuxazulula izinkinga nokukhulumisana, ukubuyiswa kwamakhasimende kufanele kube nesineke, ukubhekana namakhasimende anzima, ukuphikisana, njll. Ngaphezu kwalokho, ngokwe-BLS, amakhono okulalela kufanele.
Ukuphindwa kwezinsizakalo zekhasimende kuvame ukubhekana nezimo, ubunzima nezimo ezinzima. Ngakho-ke, izinsizakalo zamakhasimende kumele zisebenze ngokugcwele futhi zikwazi ukuhlala zizolile ezimweni ezinzima.
Imisebenzi ehlobene
Uma unesithakazelo kumisebenzi yamakhasimende, ungase ube nesithakazelo ku:
- Imisebenzi Yokuthengisa Yezokwelapha
- Ukunakekelwa kwezeMpilo nokuHlanganisa
- Ukuthengisa Imithi
Umthombo
I-Bureau of Labor Statistics, uMnyango Wezabasebenzi wase-US, i-Occupational Outlook Handbook, i-Occupational Outlook Handbook, I-2014-15 Edition, Abamele Amasevisi Ekhasimende.